Why So Grumpy?


When I clocked in at work I started making myself a cup of coffee. Instead of drinking the hotel coffee that the guests love and I think is garbage, I bring my own coffee and brew single cups at a time behind the desk. I set the machine to brew and a man walked in;…

She Will Consume Your Soul!


I received a call from a guest’s room. I expected a request for a wake-up call, or maybe some fresh towels… “Sorry to bother you this late, but I need your help.” She said. “What can I help you with?” I asked since she stopped speaking. “I think someone else is in my room.” She…

Pepper Spray For Fresh Breath


When I arrived there was a line of people forming at the desk waiting to be checked in, and the 2nd shift desk attendant looked frustrated. I clocked in quickly so I could help move things along. It was apparent from the expressions on peoples faces that everyone was tired and wanted to go to…