A Reservation Conundrum And Garbage Pizza


When I’m at work, there are things I will put-off until later; things like, taking out any extra garbage that piles up during the night, and general picking up after people when they leave the lobby and dining room. Typically I wait until it is time to run the end of the day program, and…

Luggage Carts Are Also Drunk People Movers


It was 1:00 am when two guys walked into the dining room to get tea. Only one of them wanted the tea; the other man was drinking beer. I showed them where they could find the tea and hot water, then I returned to my work. “Where do you have more beer?” asked the drunk…

Sometimes I Regret Answering The Phone


I learned a lesson a while back. There are times when you just do what the guests wants, even if what they are asking for isn’t going to work out. A man called and told me he wanted me to add his member number to the reservation. When I opened the reservation, I saw that…

Complaining Doesn’t Make The Impossible Possible


I was chatting with a group of hotel workers. We were discussing how not all hotels are the same, and they accommodate people differently depending on the location. The conversation started because I mentioned how upset guests can get when I don’t have a spare mini-fridge to put in their room. Adults can become some…

I Won’t Pay For Your Pizza


A pizza delivery arrived. The kid looked freshly stoned, and from the aroma coming from his clothing, I assumed the inside of his car was still a bit foggy. “Hey.” he said, stopping at my desk. “How can I help you?” I asked. “I have a delivery for you.” “I didn’t order anything.” He looked…

It’s A Garbage Morning


I went for my usual walk around the building. I saw a white van with an old, faded logo that I couldn’t read, on the side. I watched the driver go directly to the dumpster. He hopped out of the van and started moving what appeared to be extremely heavy bags of garbage from the…

Something Smells Fishy Around Here


It’s been fun times at work lately. Co-workers are pushing each other’s buttons. Guests are getting pissed for any reason they can think of, and our reviews have gone to hell. I could point out the true cause of the problem as far as working with others is concerned, but that would likely create more…